Editorial: The New York Times article on Maitland Jones was incomplete.
An article published in the New York Times on Monday discussed the firing of Maitland Jones Jr., a renowned chemistry professor. The article, however, gravely misrepresented NYU students.
October 5, 2022
On Monday, The New York Times published a news article about the firing of a renowned professor from NYU’s organic chemistry program this summer. Maitland Jones Jr., the article reads, was a professor of chemistry so respected that he actually wrote the textbook on the subject. But students of his Organic Chemistry II class last semester put together a petition asking for additional support, and the article claims that because of it, he was dismissed from the university.
The article was misinformed, overly opinionated for a news story, incomplete in its reporting, and ignorant to the realities of being a student and young person today.
Frequent readers of the Washington Square News know that as a publication independent of NYU, we’re no stranger to holding the university accountable for its missteps. In this case, however, we feel that the Times’ reporting gravely misrepresented the situation.
Stephanie Saul, the reporter who wrote the Times article, implies that student sentiment about Jones was unique to the spring of 2022. However, it was not at all unfamiliar.
John Beckman, a spokesperson for NYU, told the Times that Jones’ student-submitted course evaluations “were by far the worst, not only among members of the chemistry department, but among all the university’s undergraduate science courses.” The Times, however, did not mention Jones’ standing until quite late in the piece.
There are dozens of comments across social media warning students about taking Jones’ class dating back more than a decade. WSN also accessed student evaluation records for courses taught by Jones, which showed that his scores had been consistently low for years — long before the spring 2022 student petition. In the past five years, Jones’ co-professors teaching the same course typically had scores around or above 4.0 on a 5.0 scale, while Jones averaged around 3.3. In his final semester, his evaluation score dropped to 2.4. The stark contrast between those numbers shows that students weren’t just complaining about the intensity of the course.
Students of Jones’ fall 2020 class wrote an 11-page document outlining their grievances with his handling of the course — not the course content. Their requests were reasonable, considering the circumstances. They were part of an experimental semester, one that was forced to combine the in-person with the online, and Jones was not considerate of the need for change. The document explains that more work is not equivalent to more learning, and provides an estimate of how much time an average student spends on the class per week. Students said they spent 11 to 19 hours per week on the course — a course that traditionally takes up 10 to 15 hours per week.
In an email Jones sent to his students after he was fired, he apologized to those who did well in the course. “I send … an apology to those of you who cruised through this course with a relentless stream of 100s,” he wrote in the email. “I didn’t stretch you, and thus deprived you of the chance to improve beyond an already formidable baseline.”
No professor should apologize to students who did well for not creating a curriculum where they would struggle. That is not the mark of a teacher.
“It is very difficult to be self critical,” he concluded. “It is hard to accept personal responsibility when we meet failure, as each of us will at some point, but it is an essential life skill you would be wise to develop.”
Jones did not follow his own advice and accept any personal responsibility in his email.
Questions asked, questions unanswered
Beyond mischaracterizing the nature of students’ complaints, Saul, the Times reporter, unsuccessfully attempts to connect to a broader national story about intergenerational differences and so-called “wokeism” on college campuses. An entire paragraph of her article is devoted to rhetorical questions about what university education should look like, and whether students have too much power. We are not told the answers to these questions, or even who is asking them — if anybody is.
Saul writes, “This one unhappy chemistry class could be a case study of the pressures on higher education as it tries to handle its Gen-Z student body.”
Perhaps it was difficult for Jones, 84, to adjust his long-perfected teaching methods to a rapidly changing online environment. NYU made no documented effort to work with him to improve his teaching methods and respond to student concerns while maintaining the rigor of the course, which could have provided a less drastic solution than his termination. As Jill Filipovic, an alum of our publication, wrote in a CNN column responding to the Times story, NYU’s decision to terminate Jones’ contract raises serious questions about how much power students should have in the hiring, retention and firing of professors.
But Saul’s characterization of Generation Z as defiant and lazy is nothing new. She implies in her writing that NYU was trying to appease its students because they had more control over it than students in the past. She quotes Paramjit Arora, a chemistry professor who worked closely with Jones, as saying that the university tried to keep its students happy in order to keep its rankings high.
But students banded together, not for the first time, to correct something they found ethically troubling, and they succeeded. If anything, that is a testament to Gen-Z’s communicative power.
‘And how hard should organic chemistry be anyway?’
Organic chemistry is a difficult class, to be sure. It’s often considered a weed-out class for students aspiring to go to medical school, and that reputation is well-deserved. But many of Jones’ students said he went out of his way to make it harder.
WSN spoke to six students about their experiences in Jones’ class. Most spoke on condition of anonymity, due to concern that their applications to medical school could be negatively impacted if they shared their thoughts.
Grace Paschal, who graduated from NYU this past May with a B.S. in biology, took organic chemistry with Jones.
“He was teaching and writing the book like he expected you to be just as receptive to organic chemistry as he was and to take it in just as easily without breaking it down,” Paschal said. “He was not receptive to questions, and I didn’t want to open myself up for him to be rude to me.”
Students have made clear that Jones refused to be helpful, but the article opened an avenue for a slew of insults to be thrown at NYU students. Both in the comments section of the article and throughout social media, people have called students lazy and over-privileged. Blogger Freddie deBoer wrote on Substack, “I hope you never get treated by one of the doctors who emerges from this mess.”
Medical school is already incredibly difficult to get into. Regardless of whether they put in the work or not, or of the grades they get in any STEM class at the university, the integrity of NYU students will be called into question because of this article. And regardless of whether Jones deserved to be fired, considering he was planning to retire the following year, his point of view should not have been put on a pedestal without adequate sourcing of the student perspective.
All the News That’s Fit to Print
“Specifically regarding the New York Times piece, a lot of blame is being put on students,” one former student of Jones said. “It’s belittling and degrading that people don’t understand these are severe concerns that come from a place of struggling in the classroom. I don’t know why it’s considered a news piece.”
As practicing student journalists, we felt that Saul’s reporting went against many rules we have been cautioned against breaking. She quotes largely from Jones, other chemistry professors and NYU representatives, but neglects to offer readers the essential perspective of current NYU students, and fails to substantiate her claims about Gen-Z students.
Saul does quote one former student: Ryan Xue, who has since transferred to Brown University. He was initially introduced as a student who did well in the class, and quoted as saying, “This is a big lecture course, and it also has the reputation of being a weed-out class, so there are people who will not get the best grades.”
A few hours after publication, upon Xue’s request, the article was edited to remove the exact grade he received in the course. In its place, a second sentence from his interview was added, which he felt was needed in order to accurately convey his point of view: “Some of the comments might have been very heavily influenced by what grade students have gotten.”
The New York Times has a responsibility to report news accurately and objectively, and this article should not have met its high standards for publication. It needlessly threw the integrity of Jones’ students, and others at NYU, into question. Instead, it served as a puff piece for Jones to air out his personal frustrations, while failing to answer any of the questions it posed.
Update (Oct. 5, 2022): After the publication of this article, Ryan Xue, the former student of Jones quoted in The New York Times article, contacted WSN to clarify that he had requested that the Times article be updated to include his full quote. This article has also been updated to reflect Xue’s perspective.
WSN’s Opinion section strives to publish ideas worth discussing. Opinions expressed in the house editorial reflect the views of WSN’s Editorial Board.
Contact the Editorial Board at [email protected].
SErena • Oct 6, 2022 at 3:19 pm
If a business owner had a 40% client satisfaction rate, no one would say they’re running a business well. If a doctor had a 40% patient satisfaction rate, you might want to consider an alternate provider.
If 8,000+ students in 12+ years of teaching (this is a very large course) are giving him a low success rate, that shows this Professor is doing something consistently wrong and needs to adjust his pedagogy. It appears that NYU gave him the chance to do so and he did not follow through and is blaming others for his failures.
NYU'19 • Oct 7, 2022 at 12:17 pm
If the industry average client satisfaction rate is 40% then it’s not a single business’s problem; it’s an industry problem. I implore you to look up any Organic Chemistry professor’s ratings on RateMyProfessor and see how Maitland Jones is not an outlier.
Serena • Oct 17, 2022 at 3:54 pm
I have a Biochemistry degree and can testify that it’s not an “industry problem”. For reference, I’m a medical student at NYU Grossman, but I did my undergrad elsewhere. My Organic Chem class had ~40 students, broken into 2 smaller recitation/lab groups of ~20. We were there to learn – not to compete. Almost every student in the course succeeded. Many of us went on to competitive MD or PhD or other graduate programs.
If 40% success rate is considered the industry norm at NYU, perhaps the university ought to consider what it is doing wrong. Is it worth paying $200,000 for such a degree?
mccomiskey • Oct 6, 2022 at 9:50 am
This Editorial demonstrates what the NYT’s article alludes to: many students today are not getting the skills they should be getting in institutions of higher learning. I think many would agree with this point. Where we disagree is why: is it because students have become self-entitled, not willing to work? or is it because professors are not able understand the challenges of today’s generation?
I truly can see both sides of the equation, I think. It is because I am a mother of younger children and I have ranted myself against unfair and/or unqualified professors; but I am also a (soon to be ex) adjunct professor. I am quitting for the same reasons Dr. Jones wanted to quit. I have found too many of my students to be unwilling to put in the effort and use the resources I provided for them. I used to get teaching awards from about every institution I taught at–starting with Harvard University. Now I am pretty sure I would not even get the grade Dr Jones is getting.
Going back to what my first sentence above implies: this article is very poorly written. It does not support its thesis with any valid evidence, and it does not consider any counter arguments. Citing a few years of students’ review at NYU that Dr Jones will not demonstrate whether Dr Jones should be fired! You deride the fact that Dr Jones apologized to his top students for not challenging them enough instead of interpreting it as what it is: as the mark of a conscientious, caring teacher. Education should not all about getting As. It should be about being challenged, questioned, pushed, so that students become the best of what they could be. Clearly not your problem though.
Deanna • Oct 5, 2022 at 3:36 pm
The purpose of going to a university is to learn. Creating classes with 800-900 students crammed into a lecture hall, all competing for a handful of good grades, is not conducive to learning. At one of the most expensive universities in the U.S., the quality of education should be top notch. Perhaps NYU should consider small classes where students are actually encouraged to participate and do group work instead of 800 person lectures.
Dr Lori Plutchik • Oct 5, 2022 at 12:04 pm
Thank you to the WSN Editorial Board for this excellent rebuttal to the biased and substandard piece published by Stephanie Saul in the New York Times. Ms Saul’s article seemed to air the grievances of a disgruntled teacher who was terminated by the administration, and makes widespread overgeneralized accusations about NYU undergraduate students and more broadly Gen-Z students as being lazy and entitled. This is far from the truth about a generation of students who have shown tremendous resilience in the face of a global pandemic that upended their lives. This wonderful critique by the WSN Editorial Board is further evidence of the astuteness and skills of these students.
Jean James • Oct 5, 2022 at 10:26 am
I honestly can see both sides of this problem as I have been a student at NYU, and took organic chemistry many moons ago. It was the hardest class I ever took. My professor at that time was a hard ass, the class was hard, and it was obvious he enjoyed that fact. He wasn’t warm and fuzzy, and not very approachable and he wasn’t Professor Jones Jr. The class average was around 40%. There was a huge grading curve. I passed with a very respectable grade, but boy did I earn it. Now I teach at a university. I have students who come to me complaining about other professors, and the difficulties of either their courses, or the unprofessional behavior of their professors. I challenge those students to stop complaining and be proactive. Yes transitioning from in person to online was challenging for everyone. How you handle that as a student and navigate professors, bosses, coworkers who are difficult is part of the learning process, and part of becoming an adult. I’m not excusing bad teaching; however, there should be a better pathway between the students, the professors, and the administrators when consistent problems arise. Firing someone at the end of their career is not the answer. If true communication, and resolution is to take place then all involved should be allowed to talk it out, work it out, and come to a productive solution. If Gen Z doesn’t want the reputation they are sadly earning (participation trophy kids, cancel culture, lazy, and selfish), then they should be using their “communicative power” to actually communicate, and not obliterate their nemesis.
Austin • Oct 5, 2022 at 3:32 pm
This article does state Jones has been receiving negative feedback from course evaluations for over a decade. Also in the article, this extremely lazy and selfish Gen Z put together an 11-page document (some truly awful stuff in there) detailing their grievances with the professor. Seems pretty communicative to me. Ten whole years of it. This guy has had over a decade to listen to negative feedback and try to improve the way he approaches teaching, but in all that time he has done absolutely nothing to that effect. What other productive solution can there be this late into the game of his concluding career? Certainly, telling students with valid grievances to “stop complaining” and “be proactive” isn’t exactly a productive solution. Why should Jones be given a pass for 10 years of failure as a teacher when he hasn’t afforded any of his students even a modicum of that kind of consideration? “Obliterate their nemesis,” oh please. That’s seriously what we’re calling getting fired for being awful at your job now?
Fudgie TheWhale • Oct 5, 2022 at 3:38 pm
Why assert you can see both sides when you clearly take one side? To wit, you can’t see both sides. You were a student at a less rigorous and prestigious university in an age (assuming based on many moons) when students could afford to pay for their education with a part time job.
The students explicitly did not ask for Dr. Jones to be fired. NYU administration chose that course of action. If students had the power to fire people, I’m sure they would have gone for that over the PR play NYU chose to make of it.
Students also would probably love a channel to communicate like Dr. Jones found with an ideologically-aligned opinion writer at the New York Times. Is he more skillful at communication because he has that channel? No, Dr. Jones’ response makes it pretty clear he is closed to the criticisms posed by the complainants and he fails to assert a logically consistent response. He, like you, chose to belittle, patronize, and generalize.
Gen Z, I promise you, could not give the slightest whatever “reputation” they are earning from the generation many see as having been granted a free world only to hold it hostage for themselves. The conception of Gen Z you state will die with the people who hold it.
Alyson Sousa • Oct 6, 2022 at 8:36 am
I was a 7th grade public school teacher for 40 years. There have always been teachers who take sadistic delight in how much more they know than their students. They brag about it, belittle, and refuse to evolve instead of doing the actual work of actually teaching. They should never have been hired. Your response is spot on and so eloquent.