Campus-wide WiFi outage wreaks havoc among students
September 22, 2015
NYU WiFi went down across campus for approximately three hours on Monday night, sparking widespread complaints from students upset that the outage would impede their ability to watch Netflix – or do actual schoolwork. The network experienced disruptions throughout Monday night and into yesterday morning, with access intermittently coming in and out until about 11 p.m. on Tuesday.
In a press release on Tuesday afternoon, the university attributed these network issues to a Distributed Denial of Service attack, in which foreign traffic from multiple locations overloaded a particular server for a temporary period of time, essentially denying access to those attempting to access the server for legitimate reasons.
“Denial of Service attacks do occur with some frequency on the Internet in order to temporarily shut down a website or institution, and it is often unknown who is responsible,” the press release reads. “We are working with a vendor who provides mitigation services to prevent this from happening in the future, and to recover more quickly if it should.”
In the press release, the university maintained that no data had been compromised.
At around 6 p.m. on Monday, students and faculty found themselves unable to access the Internet. This obviously did not sit well with students, many of whom took to Twitter to voice their displeasure.
The reactions ranged from the surprisingly polite…
NYU wifi it would be nice if you could work, thanks.
— Morgan Prince (@PiscesFish96) September 21, 2015
…to the not-surprisingly less polite.
NYU I GOT A QUESTION THE WIFI BEEN DOWN FOR 2 HOURS DO I PAY 75K FOR THE WIFI TO BE DOWN FOR TWO+ HOURS RHETORICAL — Myko Lyric (@mykolyric) September 22, 2015
About two hours into the outage, NYU updated its student body by stating what was all too obvious at that point.
NYU network is unavailable from off campus, and is experiencing intermittent service degradation on campus. NYU IT is working on it.
— New York University (@nyuniversity) September 22, 2015
Unfortunately, many students were having none of it – despite the fact that they couldn’t exactly decide on how much they were paying to go to the school.
NYU wifi just went down and I would like a $72 k refund please — Liz Hegarty (@twiztwigarty) September 21, 2015
the nyu server & wifi is down wtf I’m not paying 71k for my internet to not work ????
— vi¢toria rdz (@dumbgirl_jpg) September 22, 2015
70k a year and nyu’s wifi doesn’t work! Yes! Amazing! — Katie (@kathhmcgrath) September 22, 2015
Some had rational reactions…
How am I supposed to do my homework if the NYU wifi is down? SOS.
— Chad Vaught (@ChadVaught) September 21, 2015
…while others had simply had enough.
NYU wifi has been down for 4+ hours so I think it’s time to transfer to a new school — cuhlaire (@iamclur) September 22, 2015
The university did its best to keep order among a frustrated student body, sending out mutliple tweets trying to ressaure everyone that IT’S GOING TO BE OKAY, SERIOUSLY.
Yes—NYU network issues are recurring. We know how inconvenient (and frustrating!) this is and we’re working as fast as we can to fix it. 1/2
— New York University (@nyuniversity) September 22, 2015
Looks like some students just couldn’t handle it.
It’s the apocalypse #NYUwifi — Nicolas (@nickmaetta) September 22, 2015
As of approximately 11 a.m. on Tuesday, NYU IT services had announced that everything was up and running smoothly again – much to the chagrin of the students relying on it as an excuse for that unwritten essay.
All NYU-NET services—accessed from on campus and off campus—at all NYU global locations are now operating normally.
— NYU IT (@_NYUIT) September 22, 2015
In the end, Twitter user @Jakesdebb seemed to sum up the night’s events best:
The great NYU wifi crash of 2015 #NeverForget — Jake A. Noori (@Jakesdebb) September 22, 2015
Email Alex Bazeley at [email protected].
Jan • Sep 23, 2015 at 12:50 am
Well, I didn’t pay $70k so that ma boy can’t play his video games for 4 hours straight. Now his ma is upset. Dang it.